hp.com/123 | Ink Cartridge Errors

Ink Cartridge Errors

Whenever you get a cartridge error message on your printer’s instrument panel , then you've got to follow the below-given methods suggested by hp.com/123.

Verify the cartridge numbers.

You first need to confirm that your cartridge number should match your printer and country/region. For verifying the cartridge number for your printer model and country, you've got to go to the HP store. just in case there's an incompatibility, then replace that cartridge.

Reset Your Printer

If the error persists, then you initially need to close up your printer and take away the facility cord. then, wait a couple of minutes and again connect the facility cord. Then, finally, turn it on.

Clean cartridge Contacts or Electrical Contacts

Another method that you simply can perform is to wash the cartridge contacts or electrical contacts. Which to follow amongst these will depend upon the link you've got installed in your printer. For this, hp.com/123 suggests you to wash the contacts and replace the cartridge that's creating the matter.

Print Job Stuck In A Queue 

* In case your print job gets stuck in a queue, then you have to follow the given procedure recommended by hp.com/123.

* Download the “HP Print and Scan Doctor” diagnostic tool.

* After that, double-click the downloaded file and click the “Start” option from the initial window.

* Then, tap the “Fix Printing” option. This will remove all the stuck print jobs, will clear the print spooler, as well as detects other issues and fix them automatically.

* This will help in resolving the error. If the error persists, then, you can contact the customer support.

Paper Jam Issues

This is a standard-issue that the majority of the users face. When this error occurs, the printer stops printing. this is often generally when the paper gets stuck within the paper tray or within the printer. On the occurrence of this error, you'll get a mistake message on the printer’s instrument panel .

The following are the steps that you simply must follow for resolving the paper jam error.

• First of all, turn off your printer and unplug its power cord from the printer and the power outlet. 
• Then, open the rear access door and clean the pressure rollers. 
• After that, remove the jammed papers from there as well as from the input tray. 
• Further, you have to reload the papers in the input tray and close the rear access door. 
• Again plug in the printer and turn it on.

This might assist you in resolving the error. In case, the error persists hp.com/123 suggests you to open the cartridge entrance then clean the rollers. 

Alignment Unsuccessful Error

While you're scanning or printing, a mistake might display on your screen stating “Alignment Unsuccessful” or “Alignment Failed”. so as to resolve the error successfully, you've got to follow the below-mentioned methods which are recommended by hp.com/123. 

Reset The Printer

Examine The Alignment Page

For resolving the error, you've got to print the alignment page then , examine it. If the alignment page is solid and aligned and is showing both black and blue patterns, then you've got to contact the service providers. However, if the alignment page is faded, covered with stripes, colors are missing or if the paper is blank, then you've got to see the ink cartridges.

Check Your Ink Cartridges 

HP suggests you to use genuine ink or toner i.e. the one that's supplied by HP itself. Using the non-HP ink could be the rationale for the error. Also, check the ink levels of your printer. just in case the ink level is critically low or cartridge is empty. Then, you've got to exchange it or refill it. 

Clean The Print Head or cartridge 

This method helps you in resolving the alignment issues. along side that, it'll resolve the print quality problems. you'll use an automatic tool to wash the print head and cartridge . If the error remains not resolved, then you want to try replacing the printhead and cartridge .

Firewall Blocking Printer Driver Installation Error

Firewall may be a software that helps in protecting your system from outside threats. But sometimes, it's going to also block the printer network connection. within the situation of getting the error thanks to a Firewall, hp.com/123 suggests you've got to follow the methods mentioned below.

Temporarily Disable The Firewall

• First, you have to download the “HP Print and Scan Doctor” software from 123.hp.com. 
• Run the application by clicking its downloaded setup file.
• Then, click “Network” from the menu bar and further, select “Troubleshooting Firewalls”.
• This will show you the list of firewall software. Make sure all are disabled. For disabling, click the enabled software and then hit the Disable tab. 
• Once you are done with disabling all the firewall software, you can start with the installation process. 
• After completion of the installation process, you are suggested to enable it again for the safety of your system.

Configure The Firewall

When you will purchase a Windows device, you'll get Windows Defender Firewall installed in it. just in case you're using this firewall then you've got to configure the firewall by following the method mentioned below.

• Click Start Menu> Control Panel> System and Security> Windows Firewall. 
• In the next window, you have to select the “Allow a program or feature through Windows Firewall” from the left-hand panel. 
• After that, scroll down until you get the HP program. 
• Here, you have to ensure that all the HP Programs are allowed for the type of network with which you want to connect from Public or Private network. In case you change the network, then click the “Change Settings” tab from the upper-right corner and make the necessary changes. 

After this, you furthermore may need to enable the principles to permit the printer ports to speak together with your computer. These rules create the openings within the firewall for the precise ports. just in case there are missing HP ports, then hp.com/123 asks you to make the principles for it.


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